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Security Policies

Your Security Is Our Priority

At Ramsdens, we are dedicated to ensuring that your online experience is safe and secure. We use industry-leading technology and processes to protect your personal information and ensure your transactions are secure at every step.

How We Protect Your Information

1. Secure Transactions

  • Our websites are secured with SSL (Secure Sockets Layer) technology, which encrypts your data during transmission to prevent unauthorized access.
  • Personal information, including payment details, is securely stored and transmitted for authorizations using robust encryption methods.

2. Fraud Prevention

  • We use advanced fraud detection systems and authentication processes for every transaction to ensure it’s legitimate before it is processed.
  • Your order information is cross-checked against reliable records, and additional verifications may be carried out for your safety.

3. Advanced Payment Security

  • We require your card’s security code (the 3-digit code on the back) for all transactions. This helps ensure that your physical card is used during purchases, adding an extra layer of protection.
  • We support 3D Secure Technology:

Mastercard SecureCode and Verified by Visa protect your card with a password or unique verification code. These systems work with your card issuer to ensure only you can use your card online.

Your Privacy Matters

  • We comply with the latest data protection laws to ensure your personal information is handled responsibly and securely.
  • Any data you provide, including during validation checks, is processed in line with current data protection regulations and used only for legitimate purposes such as fulfilling your order or preventing fraud.

Validation Checks

To maintain security and prevent fraudulent activity:

  • The details you provide during checkout (e.g. name, address) may be cross-referenced with external databases, such as credit reference or identity verification services.
  • In some cases, we may contact you for further verification via email, phone, or post before processing your order.

What You Can Do to Stay Secure

  • Always use strong passwords and avoid sharing them.
  • Ensure you’re shopping from a secure connection and look for the padlock symbol in your browser.
  • Be cautious of phishing scams and never share sensitive information via email.

Shopping with Confidence

Our multi-layered security systems ensure your transactions are as secure as possible. From encryption to authentication and fraud checks, we’ve got you covered. Shop with confidence, knowing your privacy and security are in good hands.